FAQs

Frequently Asked Questions

Document Upload & Verification: How long does the application process take?

Filling out the application typically takes 10-20 minutes. Processing time depends on verification and approval but is designed to be faster than traditional methods.

Document Upload & Verification: What happens if my documents are rejected?

You’ll be notified with the reason and guided on how to correct and re-upload your documents.

Document Upload & Verification: Is biometric (facial) verification required?

Yes. DIRMSLU uses secure facial verification to confirm your identity and prevent fraud.